Privacy Policy

Who We Are
Craft Interior Design Ltd TA Koubou Interiors is an interior architecture and design practice based in Crowthorne and is registered in England and Wales (Company Number 5310119).

Our Privacy Policy
This Privacy Policy has been developed to assure you of our commitment to your privacy and that of all our clients, and it sets out how we use and protect any information that you provide us when you use this website. Koubou Interiors is governed by the data protection laws in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal information.

Please read this privacy policy carefully. If you are visiting any of our website or using any our services, by continuing to do so, you indicate your agreement to our use of your personal information as set out in this privacy policy.

Information Collection and Purpose
Information that you share with Koubou Interiors enables us to provide a service to you and we collect this information by telephone, electronic and written correspondence or via our website. We may ask you for information including your full name, private/business address, job title, contact telephone numbers and email address.  We may also ask you for other information that relates to the service you are using or ordering. We do not knowingly process personal data of children under 16.

Please note we may use “cookies” to collect information from visitors to our websites and registered clients.

We will process and store this personal information internally only and will not disclose it to any third parties without authorisation. We will, however, provide information when required to do so by law, for example under a court order, or in response to properly made demands, under powers contained in the Data Protection legislation.

New Legislation

The General Data Protection Regulation (GDPR) due on 25th May 2018 provides new rights to individuals regarding the collection, storage and use of their personal data. This privacy policy has been updated to take account of any new requirements under GDPR, which will be enacted in the UK via a revised Data Protection Act.

How We Use Personal Data

We will only use your data for the purposes we have specified. Your data will not be shared with any third parties (unless specifically requested or agreed in advance by yourselves).

Personal data means any information which relates to a living individual who can be identified either directly or indirectly by reference to an identifier such as their name, email address and other personal details.

We do also use Mailchimp (an email marketing service) to send newsletters to people who have used our website sign up form, to which you have to double opt-in to allow us to send news, blogs, and the occasional marketing material, please note you are able to remove yourself from this list whenever you wish by clicking “unsubscribe” within the emails we send.

Data Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online and offline.

We do not process data outside of the UK.

Amending or Removing your Details
You may amend your registration details at any time or ask us to remove your details from our files by emailing us at info@koubouinteriors.co.uk.  On receipt of such request we will endeavour to respond to you as soon as possible, but at least within one calendar month. You must provide us with two forms of personal identity to ensure that we only disclose to you information that is relevant to you personally, as well as inform us if any of your email addresses are “catch all” so we can ensure to remove you entirely from our database.

Should you wish to know what personal information Koubou Interiors holds about you, we ask that you put your request in writing and send it to us. Our address can be found on our Contact page.

Changes to our Privacy Policy
We may change our privacy policy from time to time and all new policies will be published on our website.

 

This policy was last reviewed on 4th June 2018.

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